Greater Boston

Welcome to the Greater Boston Postal Customer Council 

The Greater Boston Postal Customer Council (GBPCC) is a United States Postal Service (USPS) sponsored organization comprised of a local network of business mailers, mail service providers and USPS representatives.  GBPCC offers opportunities to participate in educational programs, networking events and discussions focused on changing postal regulations, rates and local/national mailing issues.  

The GBPCC works to improve communications between the Postal Service, businesses and mailers.  Thanks for visiting our website and please consider becoming a member.

Upcoming events

Latest Postal News



Get Connected and Grow!

Date and Time:  Tuesday, September 22, 2020.  The main event will begin at 2:00 p.m. ET


  • 1:45 p.m. – 2:00 p.m.:
  • PCC photos will be displayed on a running loop leading up to the beginning of the show
  • 2:00 p.m. – 3:00 p.m.: 
  • Welcome – Get Connected and Grow  Your PCC to New Heights
  • Mail’s Role in the Future of Marketing
  • The Magic of Disney – Guest Speaker, Doug Lipp
  • Growing Forward:   The Future of the Postal Customer Council
  • Celebrating Excellence
  • Thank You – Connect, Grow, and  Step into the Future!
  • 3:00 p.m. – 3:15 p.m.:  Break
  • 3:15 p.m. – 4:00 p.m.:  Optional concurrently conducted Educational Breakout Sessions

Breakout Sessions:

  • Five Benefits to Belonging to the PCC:  Judy Antisdal, PCCAC National Industry Vice-Chair, and Mark Fallon, PCCAC Member-at-Large
  • Election and Political Mail:  Dan Bentley, USPS Principal Product Management Specialist, and Don Nichols, National Lead, Political & Mailing Services
  • Innovation (Informed delivery):  Bob Dixon Jr, USPS Director, Product Technology and Innovation  
  • Informed Visibility/Data Metrics:  Steve Dearing, USPS Director, Corporate Reporting
  • Shipping Strategy – Products and Services:  Markes Lucius, USPS Director, Product Management, Shipping
  • Small Business Initiatives:  Mary Anderson, USPS Director, Small Business Engagement, and Vicki Stephen, USPS Lead Executive, Small Business Strategy
  • Mail Repositioning:  Elke Reuning-Elliott, USPS Director, Product Management, Mailing

Jim Burns
Industry Person of the Year for 2019

The Greater Boston PCC is proud to announce Jim Burns as our Industry Person of the Year for 2019. 

Jim has been an active member of the Greater Boston PCC Executive Board for many years and currently serves as Treasurer.  Jim is the Operations Manager at Massachusetts General Hospital in Boston overseeing Receiving & Mail Services.   He has over 28 years of mailing experience with 23 years in the Healthcare field and 5 years in outsourcing.  He holds industry certifications of EMCM, CMDSM, MDC, and MDP and he’s been a speaker at Greater Boston PCC events, at other PCC’s around the country and annually at the National Postal Forum (since 2007).  Additionally, he has presented at the following conference: MAILCOM, The Association for Healthcare Resource & Materials Management (AHRMM), The National Association of College and University Mail Services (NACUMS), and The Association of College & University Mail Services (ACUMS).

Jim is a strong supporter of the educational commitment that the PCC has to the industry and to our membership.  He has participated in most of our PCC events, and often brings his whole team from Mass General Hospital.    

Jim’s passion is mentoring and developing managers in the industry at the local and national level.  He is always willing to share his operational experiences or discuss industry mail certifications.  Jim’s dedication and the efforts he puts in to the  Greater Boston PCC is a large part of our continued success.   

On behalf of the Greater Boston PCC, we would like to thank Jim for all he does!  It is our honor to have him as our Industry Person of the Year.

Greater Boston PCC



Connect with us on LinkedIn




Become a Greater Boston PCC member today! 

Online Registration - PayPal


Certainty: The USPS Delivers


Stamp news and a preview of 2020 stamps on the way: Stamp News      



We appreciate our corporate Greater Boston PCC sponsors:




© Greater Boston Postal Customer Council
Powered by Wild Apricot Membership Software